24Magic Casino Privacy Policy
This page explains how 24Magic Casino handles player data, based on the operator's published privacy policy, its cookie policy and its terms, checked in November 2026. It is a plain-language summary, not a replacement for the official document, which you should read before registering. One point matters for Australian readers: 24Magic Casino is an offshore operator, so the rules described here come from the operator's own framework, not from an Australian regulator.
Who Controls Your Data at 24Magic Casino
The operator names itself as the data controller, so it decides why and how your information is processed.
- Operator: the site is owned and operated by Novatrix SRL, company number 3-102-893958, with an address in Cartago, Costa Rica.
- Licence: the service lists Tobique Gaming Commission E-Gaming Licence No. 0000002 for Novatrix SRL.
- Legal duty: as data controller, the operator says gambling regulations oblige it to process player data so that players can take part in games and use ancillary services.
- Data protection officer: the company has appointed a DPO to oversee compliance and to act as the contact point for privacy questions.
What Information Is Collected
The data falls into a few groups, from sign-up details to technical records of how you use the site.
- Registration and contact details: email, password, country and currency, or a linked Google account if you register that way. Some policy versions also list your name and date of birth, used to check age.
- Verification documents: photo ID, proof of address and, if asked, a phone number. Video verification may be requested if your documents are not in Latin or Cyrillic script.
- Payment details: the deposit and withdrawal methods you use. The casino may ask for evidence that you own the method.
- Technical data: the system automatically records your browser, IP address and the referring website when you visit. Login history, device ID and game activity are also logged for fair-play checks.
- Transaction and play history: deposits, withdrawals, bets and bonus activity on your account.
- Support correspondence: messages you send by live chat or email. Do not include full card numbers or passwords in them.
Why Data Is Processed and on What Basis
Each use of your data ties to a specific purpose.
- Running your account: creating the profile, processing deposits and withdrawals and applying bonus terms. This is the performance of the contract you accept at registration.
- Age checks and AML/KYC: you must be 18 or older, and no withdrawal is released until identity checks pass. This follows from the licence and anti-money-laundering obligations.
- Security and fraud prevention: the casino allows one account per player and monitors for duplicate accounts and overlapping IP addresses.
- Responsible gaming: account history helps the operator spot risky play and apply player-protection tools.
- Marketing: promotional messages, such as Telegram bonus drops, are optional. You can opt out at any time.
The operator's policy is written with reference to the EU's GDPR, which is relevant to the legal bases above. It sets out the rights of players and their legal protection under Regulation (EU) 2016/679.
Cookies Used by 24Magic Casino
The cookie policy groups cookies into three types. The table summarises what each does.
| Type | Purpose |
| Required | Enable navigation and basic functions, such as access to member areas. |
| Functional | Remember choices such as session key, language or region for a more personal experience. |
| Advertising | Supplied by partners to measure how well marketing works, tracking site visits and new registrations from ads. |
Your browser settings let you block or delete non-essential cookies, though required cookies are needed to stay logged in. Data processed by advertising partners falls under those providers' own privacy notices.
Sharing Data With Third Parties
The casino does not run everything itself, so some data has to leave the platform.
The terms say personal data goes only to third parties directly involved in providing gambling services, such as game providers and payment processors, and that they then handle it under their own privacy policies. In practice, that also covers identity-verification services, analytics and advertising partners, and authorities where the law or the licence requires it. The cookie policy states that personal details such as name or email are not shared with affiliated partners, apart from site-visit data collected by advertising cookies.
How Long Data Is Kept
No fixed retention periods were confirmed. Data is kept for as long as needed for the purposes above and as the law requires, including anti-money-laundering rules. Closing your account does not necessarily erase everything straight away, since some records must be retained after closure.
Security Measures at 24Magic Casino
The terms are measured on this point. The operator says it takes reasonable measures to safeguard personal data. Public descriptions of the site also mention SSL encryption on transactions and personal data. Two caveats apply. First, the operator disclaims responsibility for misuse of data by third parties once it has been shared. Second, you carry part of the risk. Use a unique password, keep your email address current and tell support at once if you suspect unauthorised access.
Your Data Rights at 24Magic Casino
Because the policy follows GDPR principles, it covers the standard set of data rights, even though Australian players are outside the EU.
- Access: you can ask for a copy of the personal data held across all of Novatrix SRL's licences.
- Correction: you can ask for inaccurate details to be fixed.
- Deletion and restriction: you can ask for erasure or limits on processing, though AML and licence obligations may require the casino to keep some records.
- Portability and objection: where applicable, you can ask for your data in a usable format or object to certain processing.
- Withdrawing consent and unsubscribing: you can opt out of marketing messages at any time.
- Closing your account: under the terms, both you and the casino can close the player account at any time.
Send requests through the data protection contact route published in the official policy at the 24Magic Casino website. Australian players have no local licensing body to escalate to, so keep a record of your correspondence.
Age Limit and Australian Context
The service is strictly for adults. Access is reserved for players aged 18 and over, and the casino does not knowingly process data from minors. Under Australia's Interactive Gambling Act, operators are generally prohibited from offering real-money online casino services to people in Australia, and access to the site may be blocked by ACMA from time to time. Check that online gambling is lawful where you live before sharing identity documents.
Changes to the 24Magic Casino Policy
The operator may update the policy, and the terms say players accept the policies published on the website. Review the privacy page periodically, particularly before verification or a withdrawal, and stop using the service if you disagree with a revision. The current review year is 2026.